FAQs

Mystery football shirts are a unique type of football merchandise where customers purchase a randomly selected football shirt without knowing which team is inside the box. The anticipation and excitement of opening the package and finding out is part of the fun!

But don’t worry, just because it’s a mystery doesn’t mean you’re sacrificing quality. All of our mystery football shirts are 100% authentic and officially licensed by the football clubs themselves. We only source our shirts from reputable suppliers to ensure that our customers receive high-quality merchandise.

You will always receive a match shirt, not training or pre-match – unless you order this type of box.

Yes, all products listed on our site are 100% authentic. Read our ANTI-COUNTERFEIT POLICY here

Yes, we do! Any shirt from 2014 and earlier is what we consider retro.

All shirts you receive are brand new with tags.

Please see our Returns & Refunds policy for more information.

You can see our delivery estimates here: Delivery

Yes! We don’t place invoices in packages for this reason.

We understand that some customers may have preferences or dislikes when it comes to certain teams or leagues, which is why we offer the option for customers to exclude them when purchasing a mystery football shirt box. Simply let us know which teams or leagues you’d like to avoid, and we’ll make sure that your mystery football shirt box is curated to your preferences. This way, you can still experience the excitement of a surprise football shirt without the risk of receiving a team or league you’re not fond of.